FAQ

Is make-up possible on the day of a wedding or other important event at my place?

Yes, I do makeup at your wedding or any other important event. However, I have a condition for a minimum order of 3 makeups. This allows me to optimally organize my time and provide you with high-quality services.
Please contact me for details and to reserve the date of your event.

What areas do you serve and are there additional travel costs?

I offer make-up services throughout Europe, in the case of work outside Krakow, all details are discussed individuallywith each client.

Regarding work in Krakow and its surroundings (up to 30 km), the cost of departure is already included in the price of the service package.However, if you are outside this area, additional travel costs will be charged separately.These conditions are discussed at a preliminary consultation to avoid misunderstandings and provide you with clear terms of cooperation.

Can I use my own makeup products?

No, my work does not involve using my own products for clients' make-up.
To achieve a quality result, it is important to have control over the use of each product and know exactly how it workson the skin This is the only way I can guarantee you the best make-up result.

Do you provide make-up consultations and make-up trials before the wedding day?

Yes of course! I provide make-up consultations and make-up trials before your big day.
During our first meeting, we will discuss all the details of your wedding, your style, the venue, your personal wishes and any other important points you wish to consider when choosing your make-up.
The cost of a make-up trial is already included in the cost of the wedding look package, so you can have complete confidence in your look on your wedding day.

How long before the event do I need to book you for a makeover?

For holiday make-up or for shooting, I recommend booking a date at least 1.5-2 weeks before the event, so that you have enough time for planning and preparation.

In the case of bridal make-up, it is a good idea to book a date at least three months before your wedding to allow enough time for consultations, trial make-up and finalizing your look. In this way, I can provide you with the best result and the most comfortable process of preparing for your wedding.

How can I book you for makeup for a wedding or other important event?

To book a date for a wedding makeup or for another important event, you can leave your request on my website.You will receive a reply to your email with details within 24 hours.
You can also contact me through my Instagram and I will be happy to answer all your questions and we will make a dealabout the date and time of your makeup.

What skin care products do you recommend before an important event to ensure your makeup lasts?

Before an important day, it is very important to take care of the skin to ensure long-lasting and flawless makeup.

Here are some tips:

1. Avoid any facial injections, peelings and scrubs for two to three weeks before an important event. This will help avoid irritation and ensure a more even and smooth skin tone.

2. Refrain from using new cosmetics as they may cause an allergic reaction or skin rash. Use proven and approved tools that you are familiar with.

3. Keep skin moist by using moisturizers and serums. Well-moisturized skin will help ensure a smooth and radiant appearance.

4. Do not forget about protection from the sun. Use products with SPF to protect your skin from harmful UV rays.

5. It is not recommended to extend eyelashes immediately before makeup. It is important to consider that eyelash extensions may not match the style and look you plan to create with makeup. They can be too thick, long or angular, which is not always suitable for the desired make-up effect. For example, for a natural or delicate make-up, it is better to choose natural eyelashes or light reinforced volume, while very thick or long eyelash extensions can look too heavy. Therefore, if you do not have experience with eyelash extensions or are not sure about the makeup style, it is better to refrain from this procedure before an important event.

By following these tips, you can prepare your skin for makeup and ensure a long-lasting and flawless result.

What are your terms and policies for canceling or changing reservations?

The terms and policies for canceling or changing reservations are as follows:

1. Reservation of a wedding date or training: Reservation of a wedding date or training takes place in advance.
2. After signing the marriage advance payment, it is not refundable.
3. Changing the reservation date: It is possible to change the dates if there are free dates and in agreement with me.

Terms and policies for signing up for a holiday makeover or a makeover for a shoot are free of charge. Customers can make an appointment for a holiday makeover without the need to make an advance payment. However, if you decide to cancel or change your booking date, please let me know as soon as possible to allow other customers to take advantage of this time.Thank you for your understanding and respect.

What payment methods do you accept for the makeup services provided?

Payment methods for makeup/training services provided include:

1. Transfer to a current account: Customers can pay for services by transferring funds to a current account, the details of which can be obtained when ordering services.
2. Blick: Payment can also be made using a blick payment through a mobile application or Internet banking.
3. Cash: In addition, cash payment is also accepted when receiving services directly on the day of makeup.

Are there gift certificates for makeup services/lessons that can be purchased for friends or family?

Yes, I provide gift certificates for makeup services and lessons that can be purchased for friends or family. A gift certificate is a great way to give a nice gift to someone who appreciates quality makeup and wants to learn new techniques.

Contact me for more information and to purchase a gift certificate for your loved one.